Service Issue Affecting User Console / SoraCam API
Updates
The following event occurred on the Soracom Cloud Camera Services (SoraCam).
[Event]
Unable to execute SoraCam API / SORACOM CLI.
The recording process continued to run normally during the above problem and no loss of recorded data has been confirmed.
[Occurrence time]
2024-08-29 8:43 UTC - 2024-08-29 9:48 UTC
We apologize for any inconvenience this may cause. If you require assistance because of this issue please submit a ticket from our support site.
https://support.soracom.io/hc
The following events are currently occurring on the Soracom Cloud Camera Services (SoraCam).
[Event]
Unable to execute SoraCam API / SORACOM CLI.
[Occurrence time]
2024-08-29 8:43 UTC - 2024-08-29 9:48 UTC
[Current situation]
We are monitoring our components as the service is recovering.
We apologize for any inconvenience this may cause. If you require assistance because of this issue please submit a ticket from our support site.
https://support.soracom.io/hc
The following events are currently occurring on the Soracom Cloud Camera Services (SoraCam).
[Event]
Unable to execute SoraCam API / SORACOM CLI.
There may be an impact on other functions as well, and we are currently investigating.
[Event occurred time]
Investigating
[Current situations for recover]
Our engineering team is investigating this issue.
We apologize for any inconvenience this may cause.
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