Soracom Cloud Camera Services

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[Emergency maintenance] Soracom Cloud Camera Services from 2024-05-15 01:00 JST to 2024-05-15 01:10 JST

Scheduled maintenance Cloud Always Recording / Cloud Motion Detection ‘Unlimited’ Recording User Console / SoraCam API ATOM App
2024-05-15 01:00 JST · 10 minutes

Updates

Resolved

This maintenance has been concluded as planned.

2024-05-15 · 01:10 JST
Started

This maintenance is now starting as planned.

2024-05-15 · 01:00 JST
Scheduled

Due to an increase in the number of users of the service, we have confirmed that some behavior of Soracom Cloud Camera Services has become unstable. In order to resolve this issue, emergency maintenance will be performed on the following schedule.

During the maintenance period, all services, including Cloud Always Recording, will be interrupted for approximately 5 minutes.
After the maintenance is completed, services such as cloud recordings should automatically resume. If normal operation does not resume, please briefly turn off the power to the cameras used with Soracom Cloud Camera Service, then turn it on again.

[Maintenance Period]
Around 2024-05-14 16:00 - 16:10 UTC

[Affected Services]
Soracom Cloud Camera Services

We apologize for any inconvenience this may caused.
If you have any concerns or would like additional information, please contact the Soracom support team at your earliest convenience.

2024-05-14 · 12:10 JST

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