Soracom Cloud Camera Services

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Service Issue Affecting User Console / SoraCam API

Minor incident User Console / SoraCam API
2024-04-17 14:48 JST · 9 minutes

Updates

Retroactive

Between 2024-04-17 05:48 (UTC) and 2024-04-17 05:57 (UTC), we observed the issues with Soracom Cloud Camera Services that is preventing the export process of still images and video.

The service has now recovered and is operating normally.The recording process continued to run normally during the above problem and no loss of recorded data has been confirmed.

We apologize for any inconvenience caused during this time.

2024-04-17 · 15:24 JST

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