Between 2024-04-17 02:04 (UTC) and 2024-04-17 02:33 (UTC), we observed the issues with Soracom Cloud Camera Services that is preventing the export process of still images and video.

The service has now recovered and is operating normally.The recording process continued to run normally during the above problem and no loss of recorded data has been confirmed.

We apologize for any inconvenience caused during this time.

Our engineering team has resolved an issue with Soracom Cloud Camera Services that is preventing the export process of still images and video.

We are currently monitoring our components as the service is recovering, and will update this page once the service is fully restored.

Our engineering team has observed issues with Soracom Cloud Camera Services that is preventing the export process of still images and video, and is currently investigating the issue.